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    • Featured Article
    A doctor is overwhelmed with the technology he is using including computer, tablet, and mobile phone.
    January 21, 2025

    Reducing Tech Overwhelm in Healthcare

    By focusing on user-friendly technology, streamlined workflows, and ongoing support, healthcare organizations can leverage communication technology to improve patient care without overwhelming their staff.
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    All Articles
    The word "Events" written in a notebook.
    Blog
    January 14, 2025 | Amtelco News

    Join Amtelco at These Events!

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    Blog
    January 7, 2025 | Contact Center, Contact Center Software

    6 Tips for Enhancing Call Center Efficiency and Customer Satisfaction

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    Use Perfect Answer to provide consistent and professional answer phrases every time
    Blog
    December 27, 2024 | Contact Center Software, Feature Focus

    Enhance the Caller Experience by Starting with a Perfect Answer

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    A beach wave washes out 2024 written in the sand.
    Blog
    December 24, 2024 | Amtelco News

    End of Year Message from Tom Curtin, CEO of Amtelco

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    An older telephone pole with wires.
    Blog
    December 17, 2024 | Cloud Contact Center

    How Hospitals Can Prepare for AT&T’s Discontinuation of Landline Services

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    A photo of Nancy Beale
    Blog
    December 10, 2024 | Healthcare

    Tech and the Nursing Shortage – An Interview with Nancy Beale

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    Blog
    December 3, 2024 | Contact Center

    What is the difference between a Call Center and Contact Center?

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    The TechHelper online support resource gives customers access to documents, videos and more.
    Blog
    November 29, 2024 | Contact Center, Feature Focus, Healthcare

    TechHelper Support is Just a Click Away

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    Phone with Secure Messaging app for Healthcare Communications
    Blog
    November 28, 2024 | Healthcare, Mobile Workforce, Secure Messaging App

    Revolutionizing Healthcare Communication: The Shift to Secure Messaging Applications

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    Doctor coordinates patient care by communicating via her cell phone.
    Blog
    November 19, 2024 | Contact Center Software, Secure Messaging App

    Improve Patient Care with Streamlined Communication

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    TL is Retiring from Amtelco!
    Blog
    November 12, 2024 | Amtelco News

    After 46+ Years of Working with Amtelco, Tom Lindsay (TL) is Retiring

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    A hospital care team joins hands.
    Blog
    November 5, 2024 | Contact Center Software, Healthcare

    Unify and Simplify Communications in Your Organization

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    Blog
    October 30, 2024 | Contact Center, Contact Center Software

    AI Is Not Scary!

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    Blog
    October 29, 2024 | On-Call Scheduling, Secure Messaging App

    Efficiently Using On-Call Scheduling Features On The Amtelco Secure Messages Application

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    Feature Focus: Active Insights Updates
    Blog
    October 25, 2024 | Feature Focus, Reporting and Analytics

    Latest Additions to Active Insights

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