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January 6, 2025
Secure Messaging Helps Protect Your Organization from Incurring HIPAA Violations
OCR audits result in millions of dollars in penalties and incurred costs, which can be devastating to covered entities as well as their business associates. The minimum fine is $100 per violation and can go up to $50,000 per violation.
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December 3, 2024 | Answering Service Software, Healthcare
Medical Answering Services and Telephone Triage
Read MoreNovember 13, 2024 | Contact Center Software, Healthcare
How Effective Communication Helps Organizations Achieve the Quintuple Aim
Read MoreOctober 23, 2024 | Contact Center, Contact Center Software
Gamification in the Contact Center
Read MoreSeptember 18, 2024 | Contact Center, Healthcare
What Healthcare Leaders Should Know About Contact Centers
Read MoreJuly 12, 2024 | Contact Center Software
Are You Ready for AI and LLMs in Your Contact Center?
Read MoreJune 19, 2024 | Contact Center Software, Emergency Notifications, Healthcare
Integration Engines Improve Interoperability
Read MoreMay 29, 2024 | Contact Center Software, Healthcare
What is Amtelco’s “Patient Follow Me” Feature?
Read MoreMay 22, 2024 | Cloud Contact Center, Contact Center
Using Contact Centers for Remote Patient Monitoring
Read MoreMay 1, 2024 | Contact Center Software, Emergency Notifications
Addressing Healthcare Workplace Violence with Integrated Contact Center Software and Secure Messaging
Read MoreApril 2, 2024 | Contact Center Software, Healthcare