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January 31, 2025
Integration Engines Improve Interoperability
Disparate systems can be linked using an integration engine so that a change in an EMR or laboratory system automatically generates updates to other systems and sends alerts via phone, paging, nurse call solutions, or even medical devices.
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January 6, 2025 | Healthcare, Secure Messaging App
Secure Messaging Helps Protect Your Organization from Incurring HIPAA Violations
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Medical Answering Services and Telephone Triage
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How Effective Communication Helps Organizations Achieve the Quintuple Aim
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Gamification in the Contact Center
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What Healthcare Leaders Should Know About Contact Centers
Read MoreJuly 12, 2024 | Artificial Intelligence (AI), Contact Center Software
Are You Ready for AI and LLMs in Your Contact Center?
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What is Amtelco’s “Patient Follow Me” Feature?
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Using Contact Centers for Remote Patient Monitoring
Read MoreMay 1, 2024 | Contact Center Software, Emergency Notifications
Addressing Healthcare Workplace Violence with Integrated Contact Center Software and Secure Messaging
Read MoreApril 2, 2024 | Contact Center Software, Healthcare