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    • Featured Article
    Wisconsin State Journal Names Amtelco a Winner of the Madison, WI Top Workplaces 2025 Award
    March 24, 2025

    Wisconsin State Journal Names Amtelco as a Top Workplace

    Amtelco, a trusted leader in the Contact Center and Enterprise Critical Communications industries, has been awarded a Top Workplaces 2025 honor by Wisconsin State Journal Top Workplaces for the sixth consecutive year.
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    Blog
    January 7, 2025 | Artificial Intelligence (AI), Contact Center Software, Intelligent Virtual Agent

    6 Tips for Enhancing Call Center Efficiency and Customer Satisfaction

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    Use Perfect Answer to provide consistent and professional answer phrases every time
    Blog
    December 27, 2024 | Contact Center Software, Feature Focus

    Enhance the Caller Experience by Starting with a Perfect Answer

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    A beach wave washes out 2024 written in the sand.
    Blog
    December 24, 2024 | Amtelco News, Artificial Intelligence (AI), Intelligent Virtual Agent

    End of Year Message from Tom Curtin, CEO of Amtelco

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    An older telephone pole with wires.
    Blog
    December 17, 2024 | Cloud Contact Center

    How Hospitals Can Prepare for AT&T’s Discontinuation of Landline Services

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    Blog
    December 3, 2024 | Contact Center

    What is the difference between a Call Center and Contact Center?

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    The TechHelper online support resource gives customers access to documents, videos and more.
    Blog
    November 29, 2024 | Contact Center, Feature Focus, Healthcare

    TechHelper Support is Just a Click Away

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    Phone with Secure Messaging app for Healthcare Communications
    Blog
    November 28, 2024 | Healthcare, Mobile Workforce, Secure Messaging App

    Revolutionizing Healthcare Communication: The Shift to Secure Messaging Applications

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    Doctor coordinates patient care by communicating via her cell phone.
    Blog
    November 19, 2024 | Contact Center Software, Secure Messaging App

    Improve Patient Care with Streamlined Communication

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    TL is Retiring from Amtelco!
    Blog
    November 12, 2024 | Amtelco News

    After 46+ Years of Working with Amtelco, Tom Lindsay (TL) is Retiring

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    A hospital care team joins hands.
    Blog
    November 5, 2024 | Contact Center Software, Healthcare

    Unify and Simplify Communications in Your Organization

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    Blog
    October 30, 2024 | Artificial Intelligence (AI), Contact Center Software, Intelligent Virtual Agent

    AI Is Not Scary!

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    Blog
    October 29, 2024 | On-Call Scheduling, Secure Messaging App

    Efficiently Using On-Call Scheduling Features On The Amtelco Secure Messages Application

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    Feature Focus: Active Insights Updates
    Blog
    October 25, 2024 | Artificial Intelligence (AI), Feature Focus, Reporting and Analytics

    Latest Additions to Active Insights

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    Female dealing with digital eye strain while working at computer and rubbing eyes
    Blog
    October 21, 2024 | Answering Service Software, Contact Center Software

    Alleviating Digital Eye Strain in the Workplace

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    Joe Curtin, Regional Sales Manager for Amtelco
    Blog
    October 15, 2024 | Amtelco News, Artificial Intelligence (AI)

    Joe Curtin’s Thoughts About Amtelco’s Healthcare Seminar 2024

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