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    A lab tech uses a tablet to communicate while surrounded by other technology.
    October 8, 2024

    Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology?

    The use of technology in healthcare is a big deal and a big business. The global healthcare IT market is expected to be worth over $886 billion by 2032. However, the ultimate goal of healthcare technology is to improve everything related to the healthcare system—most importantly, patient health. In recent
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    Nurse manager schedules on-call staff using Auto Scheduler.
    Blog
    August 23, 2022 | Contact Center Software, On-Call Scheduling

    Auto Scheduler Simplifies On-Call Scheduling

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    Announcement
    Blog
    June 27, 2022 | Amtelco News

    Tom Curtin Receives 2022 ATSI Hall of Fame Award

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    Interviewing remote contact center agents
    Blog
    June 27, 2022 | Cloud Contact Center, Contact Center

    Hiring, Training, and Retaining Remote Contact Center Agents

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    Megaphone announcing press release.
    Blog
    June 20, 2022 | Amtelco News

    Amtelco Solution Helps Simplify Software Installation and Maintenance for Remote Operators

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    Speech analytics for contact centers
    Blog
    April 29, 2022 | Contact Center, Contact Center Software

    How Speech Analytics Benefits Your Contact Center

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    Blog
    April 22, 2022 | Contact Center, Mobile Workforce

    An Introduction to miTeamWeb: Contact Center Workforce Management Application

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    Woman using miSecureMessages secure text messaging to send a text
    Blog
    April 6, 2022 | Secure Messaging App

    Why We Love Amtelco Secure Messages (and You Should Too!)

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    1Call Announces Certification with Cisco CUCM Release 14
    Blog
    March 21, 2022 | Amtelco News

    Amtelco Announces Certification with Cisco CUCM Release 14

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    Top Workplace Amtelco 2022
    Blog
    March 21, 2022 | Amtelco News

    Wisconsin State Journal Names Amtelco a Winner of the Madison, WI Top Workplaces 2022 Award

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    New Year's Message from Tom Curtin
    Blog
    December 2, 2021 | Amtelco News

    New Year’s Message from Tom Curtin – President

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    Group of medical professionals in masks.
    Blog
    November 10, 2021 | Mobile Workforce, On-Call Scheduling

    Improve On-Call Coverage and Management with miTeamWeb

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    Blog
    October 11, 2021 | Contact Center, Disaster Recovery

    Genesis Emergency ACD Gets Calls Answered

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    Call center operator uses 1Call's Intelligent Series.
    Blog
    October 5, 2021 | Contact Center Software, Operator Consoles

    Amtelco’s Intelligent Series Platform Features

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    Concept of integrated communications in a call center.
    Blog
    September 28, 2021 | Contact Center Software, Operator Consoles

    Amtelco’s Intelligent Series Integrations

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    A person displays printed page of a press release.
    Blog
    September 23, 2021 | Amtelco News

    Amtelco and Vocera Integrate to Enhance Care Team Collaboration and Improve Patient Experience

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