Emergency Notifications - Amtelco

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Healthcare
Contact Center
Telephony Hardware
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Amtelco Healthcare
Formerly 1Call, Amtelco Healthcare offers a comprehensive suite of services to manage all your healthcare communications.
Amtelco Contact Center
Amtelco Contact Center is your all-in-one solution for full-featured remote and hosted call center systems.
Telephony Hardware
Amtelco offers a complete line of XDS Telephony Appliances and Telephony Boards—backed by the support you need!
Products
Contact Center Software
An efficient platform that streamlines communication and workflows to improve the caller experience and reduce agent frustration is imperative.
Answering Service Software
Attract new customers by offering flexible and efficient support including live agent services, AI capabilities, and fully automated call processing.
Secure Messaging App
Keep communications simple, secure, and streamlined by easily sharing texts, photos, videos, or voice recordings via our HIPAA-compliant app.
Hospital Messaging System
On-call physicians and personnel need to be messaged for simple tasks as well as for emergency situations.
On-Call Scheduling
Our seamless on-call scheduling is built right into the contact center software your operators already use.
Scripting
Reduce errors and speed up onboarding with customizable scripts to guide operators through every situation.
Mobile Workforce
Mobile-friendly workforce collaboration tools improve workflows because employees find the information they need without interrupting co-workers or other departments.
Directories
Provide your operators with accurate directory information so they have everything they need to communicate clear and concise critical messages.
Cloud Contact Center
Ensure that you always have up-to-date applications and regular professional server maintenance by running a cloud contact center.
Emergency Notifications
Our reliable emergency notification system helps to reduce response times by using automated notifications to communicate critical alerts.
Operator Consoles
Reduce call times, eliminate operator keystrokes, improve call metrics, and optimize call processing to ensure that critical calls are prioritized.
Automated Voice Services
Assist callers before they even speak with a live operator using automatic greeting, voice-activated menu navigation, and directory assistance technology.
Reporting and Analytics
Quantify and interpret call analytics to improve workflows and provide a better caller experience.
Disaster Recovery
Utilize our business continuity solutions in your contingency plan to ensure seamless contact center operations during an unexpected outage.
Contact Center Software
Answering Service Software
Secure Messaging App
Hospital Messaging System
On-Call Scheduling
Scripting
Mobile Workforce
Directories
Cloud Contact Center
Emergency Notifications
Operator Consoles
Automated Voice Services
Reporting and Analytics
Disaster Recovery
All Products
Resources
From our resources
September is National Preparedness Month
Read More
All Resources Blog White Papers Case Studies Upcoming Events Secure Messages Resources Support Contracted Services
Why Amtelco
We make communication easier, so you can focus on the people you serve.
Why Amtelco?History Partners Contact Us

Solutions
Healthcare
Contact Center
Telephony Hardware
All Industries
Amtelco Healthcare
Formerly 1Call, Amtelco Healthcare offers a comprehensive suite of services to manage all your healthcare communications.
Amtelco Contact Center
Amtelco Contact Center is your all-in-one solution for full-featured remote and hosted call center systems.
Telephony Hardware
Amtelco offers a complete line of XDS Telephony Appliances and Telephony Boards—backed by the support you need!
Products
Contact Center Software
An efficient platform that streamlines communication and workflows to improve the caller experience and reduce agent frustration is imperative.
Answering Service Software
Attract new customers by offering flexible and efficient support including live agent services, AI capabilities, and fully automated call processing.
Secure Messaging App
Keep communications simple, secure, and streamlined by easily sharing texts, photos, videos, or voice recordings via our HIPAA-compliant app.
Hospital Messaging System
On-call physicians and personnel need to be messaged for simple tasks as well as for emergency situations.
On-Call Scheduling
Our seamless on-call scheduling is built right into the contact center software your operators already use.
Scripting
Reduce errors and speed up onboarding with customizable scripts to guide operators through every situation.
Mobile Workforce
Mobile-friendly workforce collaboration tools improve workflows because employees find the information they need without interrupting co-workers or other departments.
Directories
Provide your operators with accurate directory information so they have everything they need to communicate clear and concise critical messages.
Cloud Contact Center
Ensure that you always have up-to-date applications and regular professional server maintenance by running a cloud contact center.
Emergency Notifications
Our reliable emergency notification system helps to reduce response times by using automated notifications to communicate critical alerts.
Operator Consoles
Reduce call times, eliminate operator keystrokes, improve call metrics, and optimize call processing to ensure that critical calls are prioritized.
Automated Voice Services
Assist callers before they even speak with a live operator using automatic greeting, voice-activated menu navigation, and directory assistance technology.
Reporting and Analytics
Quantify and interpret call analytics to improve workflows and provide a better caller experience.
Disaster Recovery
Utilize our business continuity solutions in your contingency plan to ensure seamless contact center operations during an unexpected outage.
Contact Center Software
Answering Service Software
Secure Messaging App
Hospital Messaging System
On-Call Scheduling
Scripting
Mobile Workforce
Directories
Cloud Contact Center
Emergency Notifications
Operator Consoles
Automated Voice Services
Reporting and Analytics
Disaster Recovery
All Products
Resources
From our resources
September is National Preparedness Month
Read More
All Resources Blog White Papers Case Studies Upcoming Events Secure Messages Resources Support Contracted Services
Why Amtelco
We make communication easier, so you can focus on the people you serve.
Why Amtelco?History Partners Contact Us

Let’s Get Started
Solutions
Products
Resources
Why Amtelco?

Let’s Get Started
Solutions
Products
Resources
Why Amtelco?

Emergency Notifications

A line of call center phone and monitors.

August 27, 2024 | Disaster Recovery, Emergency Notifications

September is National Preparedness Month

A doctor and nurse view notifications about a patient.

June 19, 2024 | Contact Center Software, Emergency Notifications, Healthcare

Integration Engines Improve Interoperability

A doctor views a mass notification she received on her cell phone.

May 27, 2024 | Emergency Notifications

Automated, Emergency, and Mass Notifications

A stressed nurse takes a break.

May 1, 2024 | Contact Center Software, Emergency Notifications

Addressing Healthcare Workplace Violence with Integrated Contact Center Software and Secure Messaging

March 19, 2024 | Emergency Notifications, Operator Consoles

Best Practices for Designing Effective Automated Notification Workflows

Combating Alarm Fatigue

January 16, 2024 | Emergency Notifications, Secure Messaging App

Combating Alarm Fatigue

A hospital call center agent wearing a headset.

December 29, 2023 | Emergency Notifications, Scripting

Two Methods for Efficiently Managing Code Calls

Improving Efficiency with Automated Notifications: Key Use Cases and Best Practices

December 27, 2023 | Contact Center Software, Emergency Notifications

Improving Efficiency with Automated Notifications: Key Use Cases and Best Practices

Operators in a contact center.

December 5, 2023 | Emergency Notifications, On-Call Scheduling

Providence Swedish: Improving On-Call Communication Delays and Code Call Workflows with Web-Based Platforms

Emergency plan booklet.

September 15, 2023 | Contact Center, Emergency Notifications

Maintain Essential Call Handling Functions with Genesis Emergency ACD

A care team member receives an alert on their mobile.

August 4, 2023 | Contact Center Software, Emergency Notifications

Save Time and Provide Faster Responses with Automated Notifications

The word "sepsis" appears on a doctor's tablet.

June 20, 2023 | Emergency Notifications, Healthcare

Improving Sepsis Rates with Clinical Communications Software

Medical professional holding a sign that reads, "BURNOUT."

July 6, 2021 | Emergency Notifications, Secure Messaging App

Reducing Burnout With Mobile Communication

Components of call center disaster recovery

January 27, 2021 | Disaster Recovery, Emergency Notifications

The Critical Role Hospital Call Centers Play During and After a Disaster

October 23, 2020 | Emergency Notifications, Secure Messaging App

Jackson-Madison County General Hospital: Utilizing Secure Messaging for Efficient HIPAA-Compliant Communications

Red Alert Notifications

September 8, 2020 | Contact Center Software, Emergency Notifications

Red Alert Speeds Response In Ricin Incident

July 14, 2020 | Emergency Notifications, Healthcare

Using Red Alert For Emergency Notifications, Critical Alerts, And Mass Communication

Critical Communication Disaster

May 26, 2020 | Contact Center, Emergency Notifications

Critical Communications During a Disaster

Ready to learn more?

Schedule a free product demo and we’ll show you how Amtelco can supercharge your telecommunications.

4800 Curtin Drive, McFarland, WI 53558

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