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Amtelco
  • Solutions
    Healthcare
    Contact Center
    Telephony Hardware
    All Industries

    Amtelco Healthcare

    Formerly 1Call, Amtelco Healthcare offers a comprehensive suite of services to manage all your healthcare communications.

    Amtelco Contact Center

    Amtelco Contact Center is your all-in-one solution for full-featured remote and hosted call center systems.

    Telephony Hardware

    Amtelco offers a complete line of XDS Telephony Appliances and Telephony Boards—backed by the support you need!
  • Products

    Intelligent Virtual Agent

    Ellie is an AI-powered Intelligent Virtual Agent (IVA), natively designed to complement your contact center operations.

    Contact Center Software

    An efficient platform that streamlines communication and workflows to improve the caller experience and reduce agent frustration is imperative.

    Answering Service Software

    Attract new customers by offering flexible and efficient support including live agent services, AI capabilities, and fully automated call processing.

    Secure Messaging App

    Keep communications simple, secure, and streamlined by easily sharing texts, photos, videos, or voice recordings via our HIPAA-compliant app.

    Hospital Messaging System

    On-call physicians and personnel need to be messaged for simple tasks as well as for emergency situations.

    On-Call Scheduling

    Our seamless on-call scheduling is built right into the contact center software your operators already use.

    Scripting

    Reduce errors and speed up onboarding with customizable scripts to guide operators through every situation.

    Directories

    Provide your operators with accurate directory information so they have everything they need to communicate clear and concise critical messages.

    Cloud Contact Center

    Ensure that you always have up-to-date applications and regular professional server maintenance by running a cloud contact center.

    Emergency Notifications

    Our reliable emergency notification system helps to reduce response times by using automated notifications to communicate critical alerts.

    Operator Consoles

    Reduce call times, eliminate operator keystrokes, improve call metrics, and optimize call processing to ensure that critical calls are prioritized.

    Automated Voice Services

    Assist callers before they even speak with a live operator using automatic greeting, voice-activated menu navigation, and directory assistance technology.

    Reporting and Analytics

    Quantify and interpret call analytics to improve workflows and provide a better caller experience.

    Disaster Recovery

    Utilize our business continuity solutions in your contingency plan to ensure seamless contact center operations during an unexpected outage.

    Mobile Workforce

    Mobile-friendly workforce collaboration tools improve workflows because employees find the information they need without interrupting co-workers or other departments.
    Intelligent Virtual Agent
    Contact Center Software
    Answering Service Software
    Secure Messaging App
    Hospital Messaging System
    On-Call Scheduling
    Scripting
    Directories
    Cloud Contact Center
    Emergency Notifications
    Operator Consoles
    Automated Voice Services
    Reporting and Analytics
    Disaster Recovery
    All Products
  • Resources
    From our resources

    Efficiently Using On-Call Scheduling Features On The Amtelco Secure Messages Application

    Read More
    All ResourcesBlogWhite PapersCase StudiesUpcoming EventsSecure Messages ResourcesSupportContracted Services
  • Why Amtelco

    We make communication easier, so you can focus on the people you serve.

    Why Amtelco?HistoryPartnersContact Us
  • Solutions
    Healthcare
    Contact Center
    Telephony Hardware
    All Industries

    Amtelco Healthcare

    Formerly 1Call, Amtelco Healthcare offers a comprehensive suite of services to manage all your healthcare communications.

    Amtelco Contact Center

    Amtelco Contact Center is your all-in-one solution for full-featured remote and hosted call center systems.

    Telephony Hardware

    Amtelco offers a complete line of XDS Telephony Appliances and Telephony Boards—backed by the support you need!
  • Products

    Intelligent Virtual Agent

    Ellie is an AI-powered Intelligent Virtual Agent (IVA), natively designed to complement your contact center operations.

    Contact Center Software

    An efficient platform that streamlines communication and workflows to improve the caller experience and reduce agent frustration is imperative.

    Answering Service Software

    Attract new customers by offering flexible and efficient support including live agent services, AI capabilities, and fully automated call processing.

    Secure Messaging App

    Keep communications simple, secure, and streamlined by easily sharing texts, photos, videos, or voice recordings via our HIPAA-compliant app.

    Hospital Messaging System

    On-call physicians and personnel need to be messaged for simple tasks as well as for emergency situations.

    On-Call Scheduling

    Our seamless on-call scheduling is built right into the contact center software your operators already use.

    Scripting

    Reduce errors and speed up onboarding with customizable scripts to guide operators through every situation.

    Directories

    Provide your operators with accurate directory information so they have everything they need to communicate clear and concise critical messages.

    Cloud Contact Center

    Ensure that you always have up-to-date applications and regular professional server maintenance by running a cloud contact center.

    Emergency Notifications

    Our reliable emergency notification system helps to reduce response times by using automated notifications to communicate critical alerts.

    Operator Consoles

    Reduce call times, eliminate operator keystrokes, improve call metrics, and optimize call processing to ensure that critical calls are prioritized.

    Automated Voice Services

    Assist callers before they even speak with a live operator using automatic greeting, voice-activated menu navigation, and directory assistance technology.

    Reporting and Analytics

    Quantify and interpret call analytics to improve workflows and provide a better caller experience.

    Disaster Recovery

    Utilize our business continuity solutions in your contingency plan to ensure seamless contact center operations during an unexpected outage.

    Mobile Workforce

    Mobile-friendly workforce collaboration tools improve workflows because employees find the information they need without interrupting co-workers or other departments.
    Intelligent Virtual Agent
    Contact Center Software
    Answering Service Software
    Secure Messaging App
    Hospital Messaging System
    On-Call Scheduling
    Scripting
    Directories
    Cloud Contact Center
    Emergency Notifications
    Operator Consoles
    Automated Voice Services
    Reporting and Analytics
    Disaster Recovery
    All Products
  • Resources
    From our resources

    Efficiently Using On-Call Scheduling Features On The Amtelco Secure Messages Application

    Read More
    All ResourcesBlogWhite PapersCase StudiesUpcoming EventsSecure Messages ResourcesSupportContracted Services
  • Why Amtelco

    We make communication easier, so you can focus on the people you serve.

    Why Amtelco?HistoryPartnersContact Us
  • Let’s Get Started
  • Solutions
    • Healthcare
    • Contact Center
    • Telephony Hardware
    • All Industries
  • Products
    • All Products
    • intelligent Virtual Agent (IVA) – Ellie
    • Contact Center Software
    • Secure Messaging App
    • Answering Service Software
    • Hospital Messaging System
    • On-Call Scheduling
    • Scripting
    • Directories
    • Cloud Contact Center
    • Emergency Notifications
    • Operator Consoles
    • Automated Voice Services
    • Reporting and Analytics
    • Disaster Recovery
  • Resources
    • All Resources
    • Blog
    • White Papers
    • Case Studies
    • Upcoming Events
    • Support
    • Contracted Services
  • Why Amtelco?
    • Why Amtelco?
    • History
    • Partners
    • Amtelco Secure Messages Partner Resources
    • Contact Us
  • Let’s Get Started
  • Solutions
    • Healthcare
    • Contact Center
    • Telephony Hardware
    • All Industries
  • Products
    • All Products
    • intelligent Virtual Agent (IVA) – Ellie
    • Contact Center Software
    • Secure Messaging App
    • Answering Service Software
    • Hospital Messaging System
    • On-Call Scheduling
    • Scripting
    • Directories
    • Cloud Contact Center
    • Emergency Notifications
    • Operator Consoles
    • Automated Voice Services
    • Reporting and Analytics
    • Disaster Recovery
  • Resources
    • All Resources
    • Blog
    • White Papers
    • Case Studies
    • Upcoming Events
    • Support
    • Contracted Services
  • Why Amtelco?
    • Why Amtelco?
    • History
    • Partners
    • Amtelco Secure Messages Partner Resources
    • Contact Us
Let's Talk
Resources

On-Call Scheduling

Blog
October 29, 2024 | On-Call Scheduling, Secure Messaging App

Efficiently Using On-Call Scheduling Features On The Amtelco Secure Messages Application

Read More
Web-based Enterprise On-Call Scheduling
Blog
March 26, 2024 | On-Call Scheduling

Web-based Enterprise On-Call Scheduling Vs. a Siloed, Paper Approach

Read More
A patient lays in a hospital bed.
Case Studies
February 29, 2024 | On-Call Scheduling

Valley Health | Winchester Medical Center: Integrating On-Call Scheduling Software to Improve Patient Care by Monitoring Pain Pathways

Read More
Operators in a contact center.
Case Studies
December 5, 2023 | Emergency Notifications, On-Call Scheduling

Providence Swedish: Improving On-Call Communication Delays and Code Call Workflows with Web-Based Platforms

Read More
An on-call doctor receives and automatic alert.
Blog
December 1, 2023 | Contact Center, On-Call Scheduling

Convenient and Automated On-Call Scheduling Software Solution

Read More
Paper calendar.
Blog
July 7, 2023 | Contact Center Software, On-Call Scheduling

Auto Scheduler – The Easy Way to Create On-Call Schedules

Read More
A group of medical staff.
Blog
September 23, 2022 | Contact Center Software, On-Call Scheduling

Stay updated with miTeamWeb – now featuring Auto Scheduler!

Read More
Nurse manager schedules on-call staff using Auto Scheduler.
Blog
August 23, 2022 | Contact Center Software, On-Call Scheduling

Auto Scheduler Simplifies On-Call Scheduling

Read More
Group of medical professionals in masks.
Blog
November 10, 2021 | Mobile Workforce, On-Call Scheduling

Improve On-Call Coverage and Management with miTeamWeb

Read More
Ready to learn more?
Schedule a free product demo and we’ll show you how Amtelco can supercharge your telecommunications.
4800 Curtin Drive, McFarland, WI 53558
800.356.9148
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