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Amtelco Healthcare
Formerly 1Call, Amtelco Healthcare offers a comprehensive suite of services to manage all your healthcare communications.
Amtelco Contact Center
Amtelco Contact Center is your all-in-one solution for full-featured remote and hosted call center systems.
Telephony Hardware
Amtelco offers a complete line of XDS Telephony Appliances and Telephony Boards—backed by the support you need!
Products
Contact Center Software
An efficient platform that streamlines communication and workflows to improve the caller experience and reduce agent frustration is imperative.
Answering Service Software
Attract new customers by offering flexible and efficient support including live agent services, AI capabilities, and fully automated call processing.
Secure Messaging App
Keep communications simple, secure, and streamlined by easily sharing texts, photos, videos, or voice recordings via our HIPAA-compliant app.
Hospital Messaging System
On-call physicians and personnel need to be messaged for simple tasks as well as for emergency situations.
On-Call Scheduling
Our seamless on-call scheduling is built right into the contact center software your operators already use.
Scripting
Reduce errors and speed up onboarding with customizable scripts to guide operators through every situation.
Mobile Workforce
Mobile-friendly workforce collaboration tools improve workflows because employees find the information they need without interrupting co-workers or other departments.
Directories
Provide your operators with accurate directory information so they have everything they need to communicate clear and concise critical messages.
Cloud Contact Center
Ensure that you always have up-to-date applications and regular professional server maintenance by running a cloud contact center.
Emergency Notifications
Our reliable emergency notification system helps to reduce response times by using automated notifications to communicate critical alerts.
Operator Consoles
Reduce call times, eliminate operator keystrokes, improve call metrics, and optimize call processing to ensure that critical calls are prioritized.
Automated Voice Services
Assist callers before they even speak with a live operator using automatic greeting, voice-activated menu navigation, and directory assistance technology.
Reporting and Analytics
Quantify and interpret call analytics to improve workflows and provide a better caller experience.
Disaster Recovery
Utilize our business continuity solutions in your contingency plan to ensure seamless contact center operations during an unexpected outage.
Contact Center Software
Answering Service Software
Secure Messaging App
Hospital Messaging System
On-Call Scheduling
Scripting
Mobile Workforce
Directories
Cloud Contact Center
Emergency Notifications
Operator Consoles
Automated Voice Services
Reporting and Analytics
Disaster Recovery
All Products
Resources
From our resources
Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology?
Read More
All Resources Blog White Papers Case Studies Upcoming Events Secure Messages Resources Support Contracted Services
Why Amtelco
We make communication easier, so you can focus on the people you serve.
Why Amtelco?History Partners Contact Us

Solutions
Healthcare
Contact Center
Telephony Hardware
All Industries
Amtelco Healthcare
Formerly 1Call, Amtelco Healthcare offers a comprehensive suite of services to manage all your healthcare communications.
Amtelco Contact Center
Amtelco Contact Center is your all-in-one solution for full-featured remote and hosted call center systems.
Telephony Hardware
Amtelco offers a complete line of XDS Telephony Appliances and Telephony Boards—backed by the support you need!
Products
Contact Center Software
An efficient platform that streamlines communication and workflows to improve the caller experience and reduce agent frustration is imperative.
Answering Service Software
Attract new customers by offering flexible and efficient support including live agent services, AI capabilities, and fully automated call processing.
Secure Messaging App
Keep communications simple, secure, and streamlined by easily sharing texts, photos, videos, or voice recordings via our HIPAA-compliant app.
Hospital Messaging System
On-call physicians and personnel need to be messaged for simple tasks as well as for emergency situations.
On-Call Scheduling
Our seamless on-call scheduling is built right into the contact center software your operators already use.
Scripting
Reduce errors and speed up onboarding with customizable scripts to guide operators through every situation.
Mobile Workforce
Mobile-friendly workforce collaboration tools improve workflows because employees find the information they need without interrupting co-workers or other departments.
Directories
Provide your operators with accurate directory information so they have everything they need to communicate clear and concise critical messages.
Cloud Contact Center
Ensure that you always have up-to-date applications and regular professional server maintenance by running a cloud contact center.
Emergency Notifications
Our reliable emergency notification system helps to reduce response times by using automated notifications to communicate critical alerts.
Operator Consoles
Reduce call times, eliminate operator keystrokes, improve call metrics, and optimize call processing to ensure that critical calls are prioritized.
Automated Voice Services
Assist callers before they even speak with a live operator using automatic greeting, voice-activated menu navigation, and directory assistance technology.
Reporting and Analytics
Quantify and interpret call analytics to improve workflows and provide a better caller experience.
Disaster Recovery
Utilize our business continuity solutions in your contingency plan to ensure seamless contact center operations during an unexpected outage.
Contact Center Software
Answering Service Software
Secure Messaging App
Hospital Messaging System
On-Call Scheduling
Scripting
Mobile Workforce
Directories
Cloud Contact Center
Emergency Notifications
Operator Consoles
Automated Voice Services
Reporting and Analytics
Disaster Recovery
All Products
Resources
From our resources
Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology?
Read More
All Resources Blog White Papers Case Studies Upcoming Events Secure Messages Resources Support Contracted Services
Why Amtelco
We make communication easier, so you can focus on the people you serve.
Why Amtelco?History Partners Contact Us

Let’s Get Started
Solutions
Products
Resources
Why Amtelco?

Let’s Get Started
Solutions
Products
Resources
Why Amtelco?

Secure Messaging App

Doctor coordinates patient care by communicating via her cell phone.

November 19, 2024 | Contact Center Software, Secure Messaging App

Improve Patient Care with Streamlined Communication

October 29, 2024 | On-Call Scheduling, Secure Messaging App

Efficiently Using On-Call Scheduling Features On The Amtelco Secure Messages Application

A lab tech uses a tablet to communicate while surrounded by other technology.

October 8, 2024 | Contact Center Software, Hospital Messaging System, Secure Messaging App

Why Do Healthcare Communication Breakdowns Persist Despite Useful Technology?

September 5, 2024 | Amtelco News, Secure Messaging App

miSecureMessages Rebrands to Amtelco Secure Messages

July 30, 2024 | Amtelco News, Healthcare, Secure Messaging App

Upcoming Changes of miSecureMessages to Amtelco Secure Messages

Nurses talk during a patient handoff.

July 23, 2024 | Mobile Workforce, Secure Messaging App

Supporting Patient Handoff Procedures with Communication Apps

Consolidate sensitive information into one secure app to deliver faster genetic testing results!

July 17, 2024 | Healthcare, Secure Messaging App

Consolidate sensitive information into one secure app to deliver faster genetic testing results!

A group of medical professionals view a secure message on a tablet.

July 9, 2024 | Mobile Workforce, Secure Messaging App

Better Communication in Healthcare for Improved Patient Outcomes

Violence and Threats Against Healthcare Providers. Addressing Healthcare Violence with Secure Messaging.

July 3, 2024 | Healthcare, Secure Messaging App

Violence and Threats Against Healthcare Providers. Addressing Healthcare Violence with Secure Messaging.

Healthcare collaboration

June 25, 2024 | Secure Messaging App

Transforming Patient Care: Integration and Collaboration Through Secure Messaging

June 13, 2024 | Healthcare, Secure Messaging App

Tackling Alarm Fatigue: miSecureMessages dominates healthcare messaging with advanced features and reliable security.

June 12, 2024 | Healthcare, Secure Messaging App

Secure Messaging Helps Protect Your Organization from Incurring HIPAA Violations

Reducing Misdiagnoses Using miSecureMessages

June 11, 2024 | Healthcare, Secure Messaging App

Reducing Misdiagnoses Using Amtelco Secure Messages

The inconvenience of using a pager with a small screen.

June 6, 2024 | Healthcare, Secure Messaging App

The Role of Secure Messaging in Pager Replacement

May 30, 2024 | Healthcare, Secure Messaging App

Revolutionize Clinical Communication With Amtelco Secure Messages For A Better Patient Safety Outcome

Group of people motivating each other, and another group of people competing against each other. Followed by a phone with a speaker icon and a share button icon.

May 22, 2024 | Healthcare, Secure Messaging App

Extreme cooperative and competitive culture may damage your team’s communication!

May 7, 2024 | Secure Messaging App

Top Five Reasons You Need a Secure Messaging Application

Minimize Communication Barriers title with orange background and respect symbol under the title

May 1, 2024 | Healthcare, Secure Messaging App

Solve Healthcare Communication Barriers Today by Implementing These Tactics!

People communicating verbally and nonverbally.

April 17, 2024 | Healthcare, Secure Messaging App

Verbal and Nonverbal Communication. Become Culturally Competent to Better Serve Your Patients!

Effectively Transfer Responsibilities Across Healthcare Departments Using miSecureMessages

April 11, 2024 | Healthcare, Secure Messaging App

Effectively Transfer Responsibilities Across Healthcare Departments Using Secure Messaging

Person holding their ear to focus on listening to the sound on the left side. On the right side a team that's linked together.

April 3, 2024 | Healthcare, Secure Messaging App

Knowing How To Practice Active Listening Can Improve Patient Relationships!

Increasing Patient Safety With Effective Healthcare Teamwork

March 12, 2024 | Healthcare, Secure Messaging App

Increasing Patient Safety With Effective Healthcare Teamwork

Avoid Data Breach By Investing In A Secure Messaging App To Protect Patient Health Information

March 7, 2024 | Healthcare, Secure Messaging App

Avoid Data Breach By Investing In A Secure Messaging App To Protect Patient Health Information

Addressing Patient Referral Pain Points Using HIPAA Compliant Messaging App

February 26, 2024 | Healthcare, Secure Messaging App

Addressing Patient Referral Pain Points Using a HIPAA-Compliant Messaging App

A lab tech works with a sample.

February 21, 2024 | Healthcare, Secure Messaging App

Improving Response to Critical Laboratory Results with Secure Messaging

Doctor delivering quality care

January 24, 2024 | Healthcare, Secure Messaging App

Improving Communication to Create Higher Quality Care!

Combating Alarm Fatigue

January 16, 2024 | Emergency Notifications, Secure Messaging App

Combating Alarm Fatigue

Diverse hands raising up under the title "Eliminating Health Disparities" with a yellow background

January 10, 2024 | Healthcare, Secure Messaging App

Why Healthcare Providers Need to Care about Health Disparities

Effective Interprofessional Care Using miSecureMessages

December 6, 2023 | Secure Messaging App

Effective Interprofessional Care Using Amtelco Secure Messages

Wood letters spell the word, "press release."

November 20, 2023 | Amtelco News, Secure Messaging App

Apple Interface Redesign for Amtelco’s Secure Messaging App

Leadership Communication In Healthcare

November 8, 2023 | Healthcare, Secure Messaging App

Leadership Communication In Healthcare

Holidays Are Approaching Fast. Healthcare Providers Here Are Some Tips On Managing Stress!

November 1, 2023 | Healthcare, Secure Messaging App

Holidays Are Approaching Fast. Here Are Some Tips On Managing Stress for Healthcare Providers!

Gray background with healthcare professionals at the bottom and a mental health brain icon extending above one of the provider's head. Above is the title Mental Health Care Is Just As Important For Healthcare Providers.

September 20, 2023 | Healthcare, Secure Messaging App

Healthcare Provider’s Mental Health Is At Risk! Improve Organizational Structure Using Amtelco Secure Messages.

July 25, 2023 | Secure Messaging App

Out With The Old, In With The New: Encrypted BYOD Messaging as a Pager Replacement

Types of Leadership, Stronger Leader Stronger Team

July 18, 2023 | Secure Messaging App

Types of Leadership

July 14, 2023 | Answering Service Software, Secure Messaging App

Debra’s Medical Telemessaging: Streamlining Message Delivery to Ease Operator Workloads

Team Communication Style

June 13, 2023 | Secure Messaging App

Team Communication Style

National Shift in Mental Health Care

February 17, 2023 | Secure Messaging App

National Shift in Mental Health Care

People in the background with the title Here's What Health Providers Can Do To Promote Health Equity in the middle

November 23, 2022 | Healthcare, Secure Messaging App

Here’s What Health Providers Can Do To Promote Health Equity

Diverse group of people underneath intercultural communication text

November 3, 2022 | Healthcare, Secure Messaging App

Enhance Performance by Developing Intercultural Communication!

Woman using miSecureMessages secure text messaging to send a text

April 6, 2022 | Secure Messaging App

Why We Love Amtelco Secure Messages (and You Should Too!)

January 14, 2022 | Answering Service Software, Secure Messaging App

Park Ridge Answering Service: Ensuring Clients Receive Critical Messages with History Logs

July 20, 2021 | Healthcare, Secure Messaging App

The Importance of Secure Messaging in a Remote World

July 13, 2021 | Healthcare, Secure Messaging App

The Cost of Not Investing in Communication Security

Medical professional holding a sign that reads, "BURNOUT."

July 6, 2021 | Emergency Notifications, Secure Messaging App

Reducing Burnout With Mobile Communication

January 27, 2021 | Secure Messaging App

COVID-19: The Importance of a Secure Messaging Platform Now

Female employee using BYOD for miSecureMessages call center messaging

January 27, 2021 | Contact Center, Secure Messaging App

BYOD Call Center Messaging

January 26, 2021 | Secure Messaging App

5 Questions to Consider Before Choosing a Secure Messaging Platform

Mobile phone and smart watch with miSecureMessages secure messaging app on screens

January 26, 2021 | Secure Messaging App

The 4 I’s to Selecting a Secure Messaging App

A nurse in PPE uses a tablet to securely message a patient's care team.

December 15, 2020 | Healthcare, Secure Messaging App

Protecting ePHI and Improving Clinical Workflows with Secure Messaging

October 23, 2020 | Emergency Notifications, Secure Messaging App

Jackson-Madison County General Hospital: Utilizing Secure Messaging for Efficient HIPAA-Compliant Communications

Secure Messaging for Patient Information

October 15, 2020 | Healthcare, Secure Messaging App

Keeping Patient Health Information Safe with Secure Messaging

The Evolution Of Healthcare Communication Technology

September 22, 2020 | Healthcare, Secure Messaging App

The Evolution Of Healthcare Communication Technology

May 7, 2020 | Answering Service Software, Secure Messaging App

Answer Kansas City: Generating Additional Revenue While Offering Better Service

Ready to learn more?

Schedule a free product demo and we’ll show you how Amtelco can supercharge your telecommunications.

4800 Curtin Drive, McFarland, WI 53558

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