Amtelco Stakes Its Reputation on Customer Support!
Amtelco has been a leading provider of customized call center innovations for almost 40 years. Each system comes with a field engineering department that is dedicated to making sure that your system is running smoothly year after year. A one-year support agreement is included with each system, giving customers a toll-free number to call, as well as unlimited access to Amtelco’s on-line TechHelper site to download manuals, software updates, and much more.
We encourage each organization to work closely with our team of consultants and engineers through each phase of system planning, configuration, and implementation. This helps ensure that your Amtelco systems are at their optimum performance levels.
Technical Assistance Call (800)553-7679 and enter your identification code. Technicians instantly see your organization’s specific information, making it possible to answer your questions quickly and efficiently.
NAEO | National AMTELCO Equipment Owners
NAEO is the Amtelco User group organization for our customers that use Genesis, Infinity, Intelligent Series, MergeComm, OnCall Scheduling and many other of our call center solutions. This service includes a listserve where members can ask and answer questions about account set ups, technical advice and assistance, customer service help, and much, much more. By sharing their unique experiences, members are able to use their Amtelco equipment to its full capacity and efficiency. For more information go to: www.naeo.org