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Hospital Messaging System

We integrate with a hospital’s paging or messaging system to greatly improve critical communications in areas that are designed to block wireless technologies. This combination provides superior in-building coverage and penetrates areas inaccessible to current cellular technology.
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Key Features

HIPAA-compliant messaging

Some traditional approaches to messaging fail to meet the requirements of current privacy laws. Ensure compliance and protect patient data with our updated messaging solutions.

Consolidated communication

Medical personnel carry and communicate via multiple devices. Integrated messaging systems can display data from various sources on a single device.

BYOD possibilities

Your employees use their personal cellphones for work purposes. Develop a BYOD policy with IT, supported by your hospital messaging system, to protect communications and separate personal and patient information.

Overview

Superior coverage in areas where traditional wireless services can’t reach

Integrating Amtelco’s operator console with a hospital’s paging system significantly improves critical communications in healthcare areas that block wireless technologies. This combination provides superior in-building coverage and penetrates areas inaccessible to current cellular technology, such as radiology labs and deep basements.

Our software supports all paging types and integrates with on-site and off-site paging terminals to allow communication via multiple options. Messages can be sent via e-mail, SMS text, paging (TAP, SNPP, and WCTP), and secure messaging apps.

Smart paging

Smart paging saves time and makes sending messages to hospital staff easier because it uses the individual’s current on-call status to ensure the message is sent in the preferred method. There is no need to waste valuable time looking up a staff member or contacting an operator for assistance.

 

Secure Messaging

Amtelco’s secure messaging app natively integrates with our operator console. The app also seamlessly integrates with other call systems to enhance traditional paging by providing a two-way, confidential, HIPAA-compliant messaging option for secure paging. Clinicians can securely send photos, videos, audio files, and texts containing ePHI to other staff members using a smartphone, tablet, or desktop computer.