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Visit our Upcoming Events page and join us at these conferences! A quick overview of our upcoming schedule is below:
Date: Thursday, January 16, 2025 – 1:00 pm Central
Event Type: Amtelco Webinar
Name: AI Virtual Agent – Designed to Complement Your Contact Center Operations
Notes: Join Kevin Beale, VP of Software R&D at Amtelco, as he introduces Ellie®, the future of Contact Center Operations. Ellie uses advanced AI technology and Natural Language Processing (NLP) to reduce the number of calls to agents using scripts to automate basic tasks like gathering caller information, confirming appointments, and other types of calls that do not require a live agent. You’ll learn how Ellie can help with staffing shortages and increased call volumes using Amtelco’s Web Chat, Text Messaging,or Intelligent Series Scripting.
Date: January 26, 2025 – January 28, 2025
Event Type: Conference
Conference Name: WSTA
Notes: The WSTA conference will be held at the Hotel Maya – a DoubleTree by Hilton, 700 Queensway Dr, Long Beach, CA 90802. Each year, the WSTA works to bring the most relevant and current topical information to our members, but one constant that remains is its dedication to provide an opportunity for Users and Vendors to get together to share information on new products that will assist TAS owners and managers to best reach their company’s potential in Efficiency, Productivity and enhancing the client and agent experience.
Date: Thursday, January 30, 2025 – 1:00 pm Central
Event Type: Amtelco Webinar
Name: Management of Genesis Call Recordings
Notes: Join Amtelco Implementation Specialists as they discuss the set up and management of call recordings in Web Agent, miTeamWeb and IS Supervisor.
Date: February 17, 2025 – February 19, 2025
Event Type: Conference
Conference Name: ViVE
Notes: Join Amtelco at ViVE the marketplace of HLTH to create a digital health event focused on the business of transformation in healthcare – bringing together C-suite executives, senior digital health leaders and buyers, health startups and investors, policymakers, the patient community, and solution providers.
Date: March 3, 2025 – March 6, 2025
Event Type: Conference
Conference Name: HIMSS
Notes: HIMSS will be held at The Venetian Las Vegas, 3355 S Las Vegas Blvd, Las Vegas, NV 89109. Get ready to immerse yourself in the epicenter of healthcare innovation at the 2025 HIMSS Global Health Conference & Exhibition in Las Vegas! Whether you’re seeking to stay ahead of industry trends, connect with like-minded professionals, or explore cutting-edge solutions transforming healthcare, this is the premier event you won’t want to miss. Forge connections with a vibrant community of healthcare experts from across the digital health ecosystem. Immerse yourself in captivating sessions led by sought-after speakers and earn your CE.
Date: March 9, 2025 – March 12, 2025
Event Type: Conference
Conference Name: NAEO Annual Conference
Notes: The NAEO Conference will be held at the Luminary Hotel & Co., Autograph Collection, 2200 Edwards Dr, Fort Myers, FL 33901. Join us for our 2025 Annual Conference — where you will experience the best education and networking available in the teleservices industry. This year our conference will be held in Ft. Myers, Florida at The Luminary Hotel & CO (Autograph Collection). We look forward to hosting a unique experience with industry-focused content, featured speakers, and opportunities to network!
