Visit our Upcoming Events page and join us at these upcoming webinars and conferences! A quick overview of our upcoming schedule is below:
Date: July 18, 2024 at 1:00 pm CT
Event Type: Amtelco Webinar
Webinar Name: Active Insights – Latest Updates and Enhancements
Notes: Amtelco’s Active Insights is a secure, cloud-based reporting platform that provides access to detailed analytics and features customized call-scoring scripts to rate calls automatically. Join the Software team as they discuss the latest updates and enhancements now available with Active Insights. This webinar is for Amtelco customers only. If you have any questions, please contact amtelcowebinars@amtelco.com.
Date: July 25, 2024 at 1:00 pm CT
Event Type: Amtelco Webinar
Webinar Name: Intelligent Series Supervisor – System Schedule
Notes: Join our Implementation Specialists for an insightful webinar on the IS Supervisor System Schedule, where we will delve into the features and functionalities designed to enhance your scheduling efficiency. This session will provide a comprehensive overview of the system schedule, including best practices for Archiving and Purging, scheduling reports and messages, as well as scheduling MergeComm Jobs. Whether you’re new to the system or looking to refine your skills, this webinar will offer valuable tips and strategies to help you succeed. Don’t miss this opportunity to learn from experts and get your questions answered. This webinar is for Amtelco customers only. If you have any questions, please contact amtelcowebinars@amtelco.com.
Date: September 17, 2024 – September 19, 2024
Event Type: Amtelco Seminar
Conference Name: Amtelco’s Healthcare Seminar 2024 (formerly 1Call Leadership & Training Seminar)
Date: October 1, 2024 – October 3, 2024
Event Type: Conference
Conference Name: ASTAA 2024 (Atlantic States Telephone Answering Association Annual Conference)
Notes: This year the conference will be held at the Hard Rock Hotel and Casino, 1000 Boardwalk, Atlantic City, NJ 08401
Date: October 6, 2024 – October 8, 2024
Event Type: Conference
Conference Name: GLTSA Annual Conference (Great Lakes TeleServices Association)
Notes: This year the conference will be held at the Hollywood Casino at Greektown, 1211 Chrysler Dr, Detroit, MI 48226
Learn how to put AI and Technology to work for you to engage staff, increase profits, and grow.
- Using AI for Employee Engagement
- KPI Workshop – Hold Your Team Accountable
- Attendance and Agent Engagement
- 5 Steps to Future-Proof your Call Center
- Sessions on Security, Reducing IT costs, Supervision, Performance, and more.