Provide a Perfect Answer Every Time

This month’s feature is Perfect Answer which allows your agents to prerecord an answer phrase for each of your clients. When an agent answers a call, the caller hears the Perfect Answer greeting, and the agent can then continue with the call.

The numerous benefits of using Perfect Answer include:

• Eliminates repetitive answer phrases for agents
• Removes the stress of pronouncing difficult names
• Ensures a Perfect Answer every time

The Perfect Answer feature is available for Soft Agent, Web Agent, and Infinity Telephone Agent. Check out TechHelper for details!