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Emergency Notifications

Our emergency notification software integrates with an organization’s existing technology to streamline emergency alert systems to help ensure that every resource, from the most advanced piece of medical equipment to essential personnel, is utilized for quick emergency response.
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Key Features

Seconds matter in an emergency. Send notifications to multiple contacts and devices in fewer clicks.

Automated notifications

Our integration engine automates notifications based on programming rules set to your specifications so they can be customized to fit your hospital’s needs.

Reduced response times

Amtelco's notification system was designed for the healthcare industry. It captures requests from hospital communication and alarm systems to instantly send those messages to the appropriate recipients based on their preferred contact method.

Real-time monitoring and reporting

Detailed stats are gathered from each notification to provide an important audit trail.

Overview

Notification system

Automated notifications and reminders create new efficiencies and improve the quality and consistency of each interaction. Hospitals can reach more people in less time while significantly reducing their communications-related costs. Our notification system is used for emergencies, events, weather changes, or everyday reminders.

Features of our notification solution include:

  • Advance planning of notifications
  • Fast notifications
  • Built-in security
  • Real-time monitoring and reporting
  • Flexible notification options
  • Notifications via SMS text messaging, email, pagers, automated phone calls to landlines or cell phones, faxes, or smartphones and tablets

Critical alerts

Amtelco’s event notification system was designed to merge and expedite enterprise-wide critical alerts in healthcare environments. The integration engine captures requests from hospital systems, such as ADT or nurse call messages, and our emergency notification software instantly sends those messages to the designated recipients via Vocera badges, IP phones from Cisco and Spectralink, SMS, email, secure messaging apps, and more.

Notifications are automated and sent via the on-call scheduling module to an individual, an entire group, or the current on-call personnel for quick response.

All statistics are accumulated for each notification, providing an easy-to-follow audit trail for reporting purposes and helping your organization refine its communication processes throughout your enterprise.

 

Group notifications

We offer a web-based and mobile-friendly solution that quickly and accurately notifies the appropriate personnel for code calls, emergencies, staffing shortages, network service outages, housekeeping, patient transport, and non-emergency reminders about upcoming meetings and events.

Several security levels are used for system administrators. Recipients can be required to enter a lookup ID and passcode to help ensure notifications remain secure. If a recipient does not confirm that an alert was received, it can escalate from one contact method to another and from one person or group to another.

Group notifications can be delivered as emails, secure messages, SMS text messages, automated phone calls to cell phones and landlines, pages, or via fax.